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  • Do I need to prepare for my session?
    The physical: Make sure you're well rested, hydrated, and have eaten recently. Have a shower and fully charge any devices you plan to be using. The psychological: There's no way around it, tattoos are painful! Take time to prepare mentally. Practice some deep breathing, set your intentions for the session, and arrive ready to rise above the pain.
  • What should I wear for my tattoo session?
    It’s more important to be comfortable than to be fashionable. Looser is better than tighter, and keep in mind you want to be able to cover up certain places that might show, depending on where you're getting your tattoo.
  • What should I bring with me?
    Valid, Government issued photo ID. Money for your appointment. (Yes, do plan on tipping your artist!) Phone, tablet, or other sources of entertainment. Extra sweater or jacket.
  • How do I book an appointment?
    Please submit an appointment request through the 'Bookings' tab on our website. First, we will have a consultation to make iron out details and make sure we're a good match for the art you're after. After your consult, your artist will book your tattoo appointment with you!
  • What is a 'consult'? Do I have to pay for it?
    Depending on your request, we will be in touch to book a consultation. This is our chance to discuss your design, get on the same page for expectations, and answer any questions that you might have! You do not have to pay for your consultation, this is preparation. The consult is where you will notify your artist about any medical conditions, allergies, or anything else they may need to plan for! For example, as stated in our policies below, we will require a doctor's note for some applicable health conditions. If you have any more references or new ideas, please bring them to your consult. Once we're satisfied with fit, design, and concepts, we'll get you booked for your tattoo appointment and request that deposit be made within 24 hours to confirm the spot. Please note, not every appointment will require a consult. These are usually reserved for larger, more complex custom pieces and cover-up work. For smaller tattoos, we will likely be able to book your tattoo appointment over the phone as soon as we receive your request. Your deposit may then be submitted via e-transfer and your confirmation will be sent via email.
  • I live out of town - will that be a problem?
    No worries! If you're out of town, we can touch base over the phone, email, or video chat. Please make sure that if you're not able to have an in-person conversation with the artist beforehand, you read our pre-care instructions twice as thoroughly to avoid any disappointment! Your deposit can be paid through e-transfer to: Please contact us if you encounter any issues.
  • Deposit and Cancellation Policy
    Deposit Policy: The amount required for deposit will be determined at the artist's discretion, with a minimum of $100 required to secure your appointment. All deposits are non-refundable and non-transferable, with no exceptions. Please note that until your deposit has been received, your appointment will not be considered 'confirmed' and may be offered to the next client in line. Your artist will not begin working on your design until deposit is received. In the event of rescheduling, your deposit may be transferred to a new appointment once, provided that adequate notice (two business days) has been provided. Please note that your request to reschedule and transfer deposit must be confirmed by the artist through phone or email in order to retain deposit. Contact through social media will not be accepted for this purpose. No-Show and Last-Minute Cancellation Policy: No-shows, last-minute cancellations, or multiple rescheduling requests will result in the forfeiture of your entire deposit to compensate the artist's time spent designing and preparing for the appointment. As these occurrences can cause frustrating loss of income and scheduling difficulties, we reserve the right to refuse new booking requests or require advance payment in full from clients with a history of the same. We have a ZERO tolerance policy for rude, threatening, or discriminatory behaviour. Upon the occurrence of these behaviours, under the sole discretion of the artist, your appointment will be cancelled and no refunds will be offered. How to Send Your Deposit: Deposits can be given in cash, or sent by e-transfer to We're set up for auto deposit, but if you must create a security question, please make the answer: tattoo Make sure to include the date of your appointment in the notes section, and once the deposit shows as sent on your end, consider the date(s) confirmed!
  • Health, Safety, and Eligibility Policy
    Due to liability reasons, we are not legally able to tattoo anyone who: is under the influence of illicit drugs, heavy sedatives, or alcohol is pregnant or breastfeeding is taking blood thinners, immunosuppressants, or antibiotics is going through fertility treatments suffers from hemophilia is sunburned or has other skin conditions that may make tattooing the area impossible In compliance with our legal and insurance requirements, we must receive a doctor's note in advance of tattooing anyone diagnosed with the following medical conditions: diabetes (type I & II) heart disease​ seizure disorders​ serious skin/blood disorders ​ We do apologize for any inconvenience this may cause, however there are no exceptions. If you have health conditions that may interfere with the quality of tattoo and healing, please discuss them ahead of time with your tattoo artist. In the event of failure to supply a doctor's note, or if any ineligibility criteria apply on the day of your appointment, we will not proceed for reasons of safety and liability. As with all last-minute appointment cancellations, your deposit will be forfeit with no exceptions.
  • Minimum Age and Identification Requirements
    Regardless of parental consent, we will not tattoo anyone under the age of 18. Valid, government-issued photo identification must be presented at the time of appointment in order to proceed. Acceptable forms of ID include: Driver's License Provincial Services/ID Card Passport Please note that failure to provide age verification will result in appointment cancellation, and as with all last-minute cancellations, your deposit will be forfeited without exception.
  • Touch-Up Policy
    We offer free touch-ups, at the discretion of the artist, within the first year following your appointment. Please note the following exceptions to complementary touch-ups: Tattoos on hands, wrists, feet, neck, or flexion points are not eligible for complementary touch-ups, due to the nature of the skin in those areas. Damage due to improper aftercare will not be eligible for complementary touch-ups. Fading and damage caused by skin trauma, tanning beds, etc., will not be eligible. Your artist will be able to recognize failure to adhere to proper aftercare instructions, and without exception, the above touch-ups will be done at the expense of the client. It will be the responsibility of the client to follow up for any touch-up work needed and ensure proper aftercare to avoid unnecessary damage to your tattoo.
  • Refund Policy
    There will be no refunds offered for any service under any circumstances. There will be no exceptions to this policy.
  • Infection Control and Sterilization Policy
    It’s our goal to uphold the highest-­level of sanitation and remain at the forefront of health and safety by implementing the latest evidence-based practices in relation to infection control. We use only 100% disposable materials to ensure safety. Every needle is single use, EO sterilized and vacuum-­sealed; and is disposed of in a hospital ­grade manner following each appointment. All inks and disposables come from reputable suppliers located in either Canada or the US. Our inks are certified vegan and organic, and are never reused. Our artists have been trained at an incredibly high level when it comes to infection control, asepsis, and knowledge of blood-­borne pathogens. We recognize the importance of maintaining strict hygienic practices throughout the tattoo process and strive to assist our clients with the same through continued education and resources. We encourage all of our clients and visitors to ask questions, and will happily discuss any of our practices upon request.
  • Legal, Privacy, and Website Policies
    Please see our full Legal Terms here.
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